Service Technician-Fort Bragg, NC

Company Name:
We are currently looking for a Service Tech Specialist to join the Honeywell team in Fort Bragg, NC. The main function of this position is to perform troubleshooting, repair, scheduled, routine preventive maintenance on Building automation systems under contract agreement by inspecting, adjusting, and checking out equipment to ensure it's in satisfactory working order.
o Perform scheduled routine preventive maintenance on Building Automation under contract agreement by inspecting, adjusting, cleaning and calibrating systems and checking out equipment to ensure it's in satisfactory working order
o Completes maintenance, within assigned labor load PM hours, in a manner that reduces emergency calls and results in achieving the goal of zero calls back
o Responds to emergency service calls as directed to keep system downtime to minimum
o Analyzes, trouble-shoots, repairs and restores equipment/systems to full operation and recommends revisions/replacements when necessary to improve system
o Makes minor to complex repairs to Building systems, I/O equipment, CPU's and software systems
o Performs or assists with engineering, planning, scheduling, and installing simple to complex systems or modifications to existing systems
o May plan, schedule, and lay out complex electrical equipment installations
o Instructs and/or trains customers or customer representatives on systems maintenance and operating procedures
o Promotes, builds and maintains good customer relations and assists in contract retention; informs supervisor or customer needs, requirements, systems status, and actual or potential customer problems
o Perform Service calls after hours and on -call
Basic Qualifications:
o High School Diploma/GED
o 2 years experience in Building Automation, DDC, or HVAC Controls industry
o Valid driver's license with a clean driving record
Preferred Qualifications:
o Experience with Variable Frequency Drives
o 2 years experience of MS Windows Operating systems and network communication protocol
o Bachelors degree
o Technical knowledge Building Automation, Fire Alarm, Security /or Direct Digital Controls Systems
o In-depth knowledge any of the following of Security, Fire and computer systems
o Working knowledge of low voltage circuitry and logical troubleshooting
o Ability to read and write logic connector tools
o Ability to read and understand blueprints and various sequences of operation
o Troubleshooting experience in database maintenance
o Demonstrated organizational skills with the ability to prioritize, self start, and understand how to get things done with minimal direct supervision
o Proven troubleshooting and problem resolution skills
o Network experience with TCP/IP communications and supervisory devices
o Excellent oral, written, phone and Customer-relations skills
o Primary orientation towards process/systems, speed, cost quality and customer value creation, and results
o Teamwork capabilities/Ability to work collaboratively Adapt well to change, flexibility and resilience
o Self-directed Self-Taught/independent learner
o Operational planning and execution skills
o Excellent time management and organizational skills
o Computer literate in MS Word, Excel and Outlook
Job: Customer/Product Support
Title: Service Technician-Fort Bragg, NC
Location: NC-Fort Bragg
Requisition ID: 00262223

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